Singapore Airlines has difficult interviews for its cabin crew jobs - in English.
How can you do well in the interview if you're not a native English speaker?
I've been working on Round 1 questions with one of my clients.
Here's the list of questions and answers we've been using. The list is a combination of internet research and her personal experience (she's already done Round 1 three times and has friends who've done it).
Singapore Airlines Cabin Crew Interview, Round 1 Questions
In Round 1 of the interview, you'll be asked to:
(1) Introduce yourself to the panel of interviewers and
(2) Answer one short, simple question
You won't know which question you'll be asked, but it will be one of these fairly simple ones or one like it.
Since you won't know which question you'll get, you should:
prepare answers for all of these questions
practice your English so you're comfortable answering one that you haven't practiced
These questions seem very easy. It's true, they aren't difficult questions, but you need to answer correctly. While you are answering, the interviewers are judging you on your English, your personality, and your appearance.
Use about 30 seconds to introduce yourself.
- Say your name, your age, your current profession, and your hobby or hobbies
Remember to maintain eye contact with all of the interviewers - don't just look at one of them - and smile.
Choose hobbies that are positive and involve other people or helping your community.
Example of a good introduction
Hi, my name is Xia. I'm 21 years old. I'm a cabin crew member at China Air now. In my free time I love to go running, watch movies, and spend time with my friends. I also work at an animal shelter.
The short question
Use about 20 seconds to answer the question
Possible short questions:
What did you have for breakfast?
Good answer: For breakfast today I had congee and fruit. I enjoyed it because it tasted good and gave me energy.
Tip: This question is in the past tense - it is asking you what you had - not what you like to have. Make sure to answer in the past tense as well.
What is your favorite breakfast?
Good answer: My favorite breakfast is congee and fruit. I like to eat this every day because it tastes good and gives me energy.
Tip: This is not the same question as the first one. This is asking what you like every day - as a habit - in general. Use the present simple tense.
Do you think breakfast is important?
Good answer: Yes, I think breakfast is important because it gives you energy for your day.
What’s your favorite book?
Good answer: My favorite book is Gift of the Magi by O'Henry. I like it because it is about two people who love each other very much.
Bad answer: My favorite book is Harry Potter.
Why is this a bad answer? I know Harry Potter is a good book but it is a children's book. You want to show that you are an intelligent adult with your answer so pick an adult's book.
What’s your favorite movie?
Good answer: My favorite movie is La La Land. I loved it because of the dancing and the music.
Bad answer: My favorite movie is Shawshank Redemption.
Why is this a bad answer? This movie is about people in jail, which is not a positive topic. I know it is actually a good movie, but you should only pick positive movies so that you seem like a positive, happy person.
What’s your favorite brand of makeup?
Good answer: My favorite brand of makeup is Chanel.
Who is your favorite movie star?
Good answer: My favorite movie star is Julia Roberts. I like her because she is very talented and works hard at her career.
Tip: you can choose any person you want, but don't say that you like them because they are beautiful.
What is your favorite country?
Good answer: My favorite country is China. It has delicious food and the government helps us with our lives. It also has a variety of beaches to go to for vacation.
Tell us about your hobbies.
Good answer: My hobbies are swimming, jogging, watching movies, and taking Spanish.
What is your favorite food? Why?
Good answer: My favorite food is congee. I love it because it is delicious and easy to make.
What is your favorite color? Why?
Good answer: My favorite color is red. I like it because it is pretty and also it is a lucky color.
Tip: You can choose any color, but don't choose black, brown, or gray because they seem like sad colors.
Could you please tell us a little about your family?
Good answer: My family is my mother, my father, and myself. My father is a lawyer. He is the person who taught me it is important to be kind to others. My mother works in a bank. She has taught me to work hard. I would like to get this job so that I can help them have a better life.
Do you read the newspaper?
Good answer: Yes, I do read the newspaper. My favorite newspaper is China Daily.
Tip: Don't say "no." Since your job will be to talk to people from different countries, they want you to know what is happening in the news.
What’s the latest news you’ve read recently?
Tip: this is difficult, because you can't prepare ahead of time. Your answer needs to be from a recent newspaper. Talk about something that has happened this week.
What makes you angry?
Good answer: I feel angry when my classmates aren't kind to other people.
What is the animal that best describes you?
Good answer: My friends always tell me that I am like a dog. I am friendly, energetic, and outgoing.
Tell us 3 things that make you happy.
Good answer: Traveling, jogging, and watching movies all make me happy.
What is your source of motivation?
Good answer: My motivation is my family. I want to work hard so that I make them happy.
If you are given a free ticket, where in the world will you go and why?
Good answer: With a free ticket, I will go to Spain. I am taking Spanish now and I want to practice it with Spanish people.
Why do you want to join our cabin crew? / Why do you want this job?
Good answer: I want to work for Singapore Airlines because I know it is a wonderful company. I will have the chance to travel and also to meet people from different countries.
Interview practice tips
These questions are simple and the answers don't have to be complicated. Simple answers are fine if you smile and speak clearly and use English correctly.
Practice with a friend if you can so that they can give you feedback.
If you'd like more help preparing for your Round 1 interview, email me at firstname.lastname@example.org